Shipping policy
Sure! Here's a shipping policy tailored for your Shopify store that sells print-on-demand products:
Shipping Policy
Order Processing & Fulfilment
- All products in our store are made to order through our print-on-demand partners. This means production begins once your order is placed.
- Please allow 2-7 business days for production before your order is shipped. Production times may vary depending on the product and demand.
Shipping Times & Rates
- Shipping times vary depending on your location:
- United States: 3-7 business days
- Canada: 5-10 business days
- International: 7-20 business days
- Shipping rates are calculated at checkout based on your location and the shipping method chosen.
Tracking Information
- Once your order is shipped, you will receive an email with tracking details.
- Please note that some carriers may take 24-48 hours to update tracking information.
Shipping Delays
- We are not responsible for shipping delays due to customs, carrier issues, or other unforeseen circumstances.
- If your package is delayed beyond the estimated timeframe, please contact us, and we will assist in resolving the issue.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please reach out to the carrier or contact us for further assistance.
International Shipping & Customs
- International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Customs processing times may affect delivery estimates.
Returns & Exchanges
- As our products are made to order, we do not accept returns or exchanges unless there is a defect or printing error.
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement.
Contact Us
If you have any questions regarding shipping, feel free to reach out to us at gloria@adinamelrosecreativ.com.